Service & Support

Valentine Research is a direct-sales company; you buy directly from us and if you’re not completely satisfied, call us at 800-331-3030.  We promise, you won’t be greeted by a voice-recognition computer; real humans answer our phones.  Real humans do all of our repair work, too, right here at our Cincinnati factory, and we still have a reserve of parts to repair any V1 built since our first day back in the early nineties. Your satisfaction is our preoccupation.

When returning your V1 to obtain factory service, please enclose the Service Form. Click here to print the form.

Service Form
Escort/Beltronics “Smart Cords” Won’t Work
Doubts – Maybe It’s Not Working
Troubleshooting Your V1 Gen2
Programming Your V1 Gen2
Programming Your V1 Gen1
V1 Radar Detector Service
V1 Warranty
V1 Gen2 Owner’s Manual
V1 Gen1 Owner’s Manual
Declarations Of Conformity